Please carefully review our Shipping and Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING AND DELIVERY OPTIONS?
In-store pickup is available at:
Richmond Square Pharmacy
3715 51st Street SW
for supplies ordered through bertabetes.ca.
Pickups are available 7:30AM to 6:00PM,
Monday to Friday, and 9:00AM-4:00PM on Saturdays. Richmond Square Pharmacy is closed on
Sundays and MOST statutory holidays.
Please call 403-249-4346 to confirm hours of operation.
We offer various delivery and shipping options and will be using third-party shipping companies such
as Canada Post, Purolator, UPS, or other local courier companies which will be responsible for the
shipping of your products.
We offer free shipping on orders over $100 before tax and other applicable fees.
Expedited shipping may be available for an additional cost. Please discuss with our team members for an estimate.
Shipping within Alberta only at this time.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a
revised estimated date for delivery.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact via telephone or email: